Administrative Support III

Your Opportunity:

Based on location availability, the successful applicant may have the option to work from either our Ponoka or Red Deer Office. This position is eligible for a remote hybrid agreement after a period of orientation. The Administrative Support III – Youth Virtual Opioid Dependency Program includes assisting case management teams, first day start teams, and transition teams for the organization and scheduling of the client’s treatment while in ODP. Responsibilities include sending requisitions to urine collection sites in the province and linking with the provincial laboratory. The position supports the continued care of clients from pre-admission to discharge. This position also provides program information to clients, booking telehealth appointments for clients, and collaborates with community pharmacies and urine collection sites. This position is also responsible for maintaining accurate electronic client records related to scheduling appointments, prescriptions, new patient demographics, and discussions with the treatment team. Excellent customer service on the telephone with strong verbal communication skills, excellent computer skills, and a willingness to collaborate, as well as strong analytical, critical thinking and problem-solving skills will be required. Ability to work independently with minimal direction and within a team environment required.

Description:

As an Administrative Support III, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.