Administrative Support IV
Your Opportunity:
The Gender Program is seeking a permanent 0.6 FTE Admin IV position to support clinical operations to the multi-disciplinary team providing gender affirming care; Family Medicine Specialist physicians, Psychiatrists, Nurse and Dietician. Working closely with the other administrative position on the team, you will be responsible for greeting clients and answering calls in a warm engaging manner, completing registration and check-in tasks in Connect Care, scheduling clinic appointments, managing referral/follow up work queues and correspondence from a variety of sources (Connect Care MyChart, referral pools within Connect Care, program email, staff via pools, fax and phone inquiries). This position works out of the University of Alberta outpatient psychiatry area, scheduled Monday to Friday.
Description:
As an Administrative Support IV, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.
- Classification: Administrative Support IV
- Union: AUPE GSS
- Unit and Program: Gender Program
- Primary Location: University of Alberta Hospital
- Location Details: As Per Location
- Multi-Site: Not Applicable
- FTE: 0.60
- Posting End Date: 02-NOV-2026
- Employee Class: Regular Part Time
- Date Available: 09-NOV-2026
- Hours per Shift: 4.65
- Length of Shift in weeks: 2
- Shifts per cycle: 10
- Shift Pattern: Days
- Days Off: Saturday/Sunday
- Minimum Salary: $28.49
- Maximum Salary: $34.62
- Vehicle Requirement: Not Applicable
Some post-secondary education.
Additional Required Qualifications:Strong communication, judgment, discretion, and collaboration skills are required. Minimum 3 years working in an ambulatory setting in the last 5 years Experience managing referral work queues in Connect Care. Proficiency with the following IT systems: Connect Care and Netcare, Outlook, Excel, e-People and time reporting codes.
Preferred Qualifications:Certificate or Diploma in Office Administration preferred.
